Corporate Volunteering: Doing good and talking about it
Making a difference, both for your own employees and for society as a whole — that’s what Corporate Volunteering is all about. But which projects make sense? And what needs to be considered for a successful implementation? We provide answers.
Successful corporate citizenship goes beyond sponsoring a set of jerseys for the local football club — in fact it is defined by actual tackling of the matter,also referred to as Corporate Volunteering. Companies that are flirting with an authentic commitment should be able to answer five questions:Goals — What good is good enough?
With their voluntary engagement, employees give something back to society. But what actually? Narrowing the field of engagement is a challenge, but at the same time it offers the opportunity to bring the corporate strategy back to mind.
John Deere, for example, covers its own mission objectives with its social engagement: education, local primary health care and nutrition. With the latter in mind, one of the most popular events at the plant is the annual Day of Caring, where employees pack bags of food and donate it to those in need.Planning and resources — Who are we and if so, how many?
Corporate Volunteering includes more than just the annual Social Day. Depending on the objective and target group, other formats may be more appropriate. From one-day events to a six-month placement, anything is possible.
The crux of any action planning is the question of resources. Many nonprofit projects quickly interfere with operational processes, raise tax and insurance issues and have to be dealt with accordingly. Effort and costs guaranteed.
On the other hand, it is such projects in particular that have the chance to make a real, provable difference: The two-hour work assignment is less sustainable than a long-term engagement program. So anyone who is serious about social responsibility should not be deterred by higher costs.
John Deere, for example, uses a mentoring project in which employees meet with young people on a weekly basis to help them get started in their careers. This commitment, which lasts for six months, costs energy and resources. But the success rates and individual feedback from employees and young people leave no room for doubt: The effort is worth it!Impact — The search for KPIs?
The question of what can and should be measured and how depends heavily on the objectives and design of individual measures: The food bags at the Day of Caring can be counted and communicated as a total number. The changes that the mentoring programme has brought about in individual young people, on the other hand, require much more differentiated evaluation instruments.
Realistic assumptions about the social impact can only be made together with the partner organization. The organization knows best how to determine the impact of individual measures. Vice versa, the organization should focus on the internal key figures: How many people have worked for the common good without pay and for how long? And has something been accomplished in the company as a result?Matching — The needle in a haystack?
For Corporate Volunteering to succeed, suitable organizations are needed to create opportunities for volunteers. Let’s clear up a misconception right away: Most of the organizations are highly professional and speak the same language as businesses!
Regional organizations particularly can provide real added value — they know local needs very well, already have an infrastructure for corporate engagement and offer employees a high degree of identification.
Communication — constant dripping wears the stone?
Reporting well and, above all, continuously on Corporate Volunteering programs is fundamental to its success. Patience will be needed to legitimize the project internally to supervisors, to motivate colleagues and to win over managers. Only then can cultural change be achieved.
However, it is also important to present the company to the outside world in a way that is tailored to the target group. Those who plausibly portray their volunteering project contribute positively to their image — both inside and outside the company. Communication is particularly successful if you don’t just lose yourself in facts and figures, but make the actual impacts of the project quite vivid, perhaps even embedding them into a story. After all, people like to listen to people who are doing good things.