PHI­NEO Public

For a state that acts with the future in mind

We are com­mit­ted to the state trans­for­ma­tion. Our goal? The Impact State! By this we mean a state that not only admin­is­ters but uses its strength and demo­c­ra­t­ic pow­er to active­ly tack­le social chal­lenges — in a way that is both inno­v­a­tive and sus­tain­able. This is how the socio-eco­log­i­cal trans­for­ma­tion succeeds.

The impact state is:

• impact-ori­en­tat­ed by pur­su­ing a clear strat­e­gy with short and long-term goals.
• col­lab­o­ra­tive across depart­men­tal, hier­ar­chi­cal and sec­toral bound­aries. In doing that it cre­ates a new stan­dard: col­lab­o­ra­tion beyond the usu­al silos with­in the administration. 
• peo­ple-cen­tred, devel­op­ing solu­tions that work well for cit­i­zens as well as employ­ees of the administration. 
• vision­ary and coura­geous, think­ing ahead and mak­ing inno­va­tion the dri­ving force. 
• data and learn­ing ori­ent­ed in order to ful­ly under­stand cur­rent devel­op­ments and trends. Based on that it makes smart deci­sions and under­stands what real­ly works. 
• a strong com­mu­ni­ca­tor, because new chal­lenges require new ways of com­mu­ni­cat­ing information. 

How do we do that? Pro­fes­sion­al­ly and uncon­ven­tion­al­ly, struc­tured and yet open to the unplanned, nev­er lec­tur­ing and always work­ing in part­ner­ship. We know that change is hard. At the same time, we are con­vinced that it can also be fun.

Togeth­er with you, we cre­ate some­thing new and make the tried and test­ed bet­ter. We do all of this with an enthu­si­asm that is infec­tious. Because real trans­for­ma­tion requires courage, humour and a firm belief that the best is yet to come.

Our ser­vices for local author­i­ties, state and fed­er­al min­istries and net­work partners

1. Con­sult­ing: We sup­port you in chang­ing things holis­ti­cal­ly, i.e. struc­tures, process­es, skills and cul­ture. We do this in part­ner­ship and at eye lev­el so that the trans­for­ma­tion of the state works in practice. 
2. Capac­i­ty build­ing: We impart the future skills that employ­ees and man­agers in the admin­is­tra­tion need and want for their work. 
3. Inno­va­tion: What do admin­is­tra­tion and pol­i­tics need for a new gov­ern­ment of tomor­row? Togeth­er with the tar­get group, we devel­op answers to this ques­tion as well as suit­able and prac­ti­cal tools and products. 
4. Agen­da set­ting: We are com­mit­ted to the impact state and a voice for all those who want to dri­ve the state trans­for­ma­tion forward.

Our approach: trans­for­ma­tion is not an end in itself

In order for the impact state to become a real­i­ty, work process­es and struc­tures must be con­struc­tive­ly scru­ti­nised at all lev­els of admin­is­tra­tion and in coop­er­a­tion with pol­i­tics. At the same time, exist­ing struc­tures are not bad per se. It is pos­si­ble to build on what has been tried and test­ed. Only if process­es and struc­tures no longer fit real­i­ty should they be sup­ple­ment­ed, revised accord­ing to require­ments or — where appro­pri­ate — reorganised. 

So, away with the silos and bring on the flex­i­bil­i­ty. Rigid struc­tures must be bro­ken up in the right places. Silo think­ing with­in the admin­is­tra­tion must be abol­ished. Instead, we need new places and forms of dia­logue and coop­er­a­tion. We know from expe­ri­ence that when dif­fer­ent exper­tise and per­spec­tives from dif­fer­ent depart­ments and hier­ar­chi­cal lev­els are brought togeth­er, the urgent­ly need­ed inno­v­a­tive solu­tions of tomor­row are created. 

This will not suc­ceed with­out a cul­tur­al change. Deal­ing with these changes means dis­card­ing old ways of think­ing and adopt­ing inno­v­a­tive forms of col­lab­o­ra­tion. This requires new skills — both from man­agers and admin­is­tra­tive staff with­in the pub­lic admin­is­tra­tion. PHI­NEO advis­es, qual­i­fies, research­es and encour­ages so that this cul­tur­al change suc­ceeds in the long term.

What makes us stand out

1. Cred­i­bil­i­ty: We are pas­sion­ate about the pub­lic sec­tor. Some of the peo­ple in our team have worked in pub­lic admin­is­tra­tion for sev­er­al years them­selves and know their pain points just as well as their oppor­tu­ni­ties to shape things. We are a non-prof­it organ­i­sa­tion. Our goals are pos­i­tive social impact and knowl­edge gain. 
2. Thought lead­er­ship: With the help of our inno­va­tion projects, we think ahead and are always learn­ing. Our ser­vices ben­e­fit from each oth­er: We use the insights gained from our inno­va­tion projects to advise on our clients’ projects. What we learn from these con­sult­ing projects in turn makes our inno­va­tion work better. 
3. Peo­ple at the cen­tre of all con­sid­er­a­tions: For the trans­for­ma­tion of the state to suc­ceed, admin­is­tra­tive staff and cit­i­zens must ben­e­fit from the changes. This also means that the state as an employ­er and the admin­is­tra­tion as a work­ing envi­ron­ment must change. There can be no admin­is­tra­tive trans­for­ma­tion with­out a changed work culture. 
4. With ease, but with­out friv­o­li­ty: We offer relaxed pro­fes­sion­al­ism, because the trans­for­ma­tion of the state is not only impor­tant to us — we are also pas­sion­ate about it.

What we offer

Our Team